Statutory clocks per property · Group-level visibility · Court-grade audit
Built for the regulated end of the market. Not bolted on.
Statutory clocks per property. Support cases with safeguarding retention. Multi-agent visibility for the RSL operating across a managing-agent network.
UK-hosted · GDPR-compliant · 7-year / 25-year retention for safeguarding-flagged records
The pain
Three places the regulator will check first.
Statutory clocks start the moment damp is reported.
Awaab's Law sets 14 days to investigate, 7 days to remedy, 24 hours for emergencies. The operator without an audit trail explaining when the clock started loses the regulator's argument before it begins.
Decent Homes evidence is one inspection away.
The 2024 update tightened the standard for the PRS. For social housing the burden has always been on the provider to prove. Provability lives or dies on documentation per property, per inspection date.
Multi-agent oversight without seven different spreadsheets.
RSLs operate across managing agents. Each agent's tools differ. Group-level visibility into compliance, jobs, and tenancies — without forcing everyone onto the same workflow — is the structural problem.
What PropFlow does for RSLs
Four jobs that ship today.
Per-property compliance dashboard.
Auto-derived statutory clocks across 18 obligation types. Overdue and expiring badges per property. Multi-channel reminders. Built for the operator who can't afford a missed deadline.
Learn moreSupport cases for vulnerable tenants.
Shared and professional note streams (so housing officers and external workers see the right context only). Housing-officer digest emails. 7-year and 25-year safeguarding retention.
Learn moreCross-organisation visibility.
Group admins see compliance, jobs, and tenancies across every managing-agent org in one view. Curated templates flow down; data flows up. No forced workflow change at the agent level.
Learn moreCourt-ready evidence pack.
Every notice, certificate, message, payment, inspection, and support session compiled into a date-ranged PDF. Signed and timestamped. Built throughout, not assembled when needed.
Learn moreThe group view
Two screens that solve the multi-agent visibility problem.
[ Group dashboard across child orgs — screenshot Wave 1.5 ]
Group dashboard across child orgs
Compliance, jobs, and tenancies summed across every managing-agent org. Drill down per agent without leaving the screen.
[ Per-property hazard tracking — screenshot Wave 1.5 ]
Per-property hazard tracking
Timestamped reports, dispatch into your Power Team, evidence trail attached. The operational backbone of Awaab's Law compliance.
For housing associations and registered providers across England — case studies land in Wave 2+
Enterprise
What you get on the RSL tier.
Quoted per portfolio — Talk to Sales for a 30-minute scoping call.
- Group admin layer + cross-organisation visibility across managing agents
- Tenant collaborator framework + support cases with safeguarding retention
- Letter templates with group-level locking (curated templates flow down to agents)
- 7-year and 25-year retention for safeguarding-flagged records
- Dedicated success manager + 30-minute onboarding per branch
- Works alongside Liquidlogic, Mosaic, and NHS systems — no forced migration
For the operators who run social housing properly.
Talk to Sales — we'll scope the right tier, the right onboarding, and the right success-manager support for your portfolio.