Statutory clocks per property · Group-level visibility · Court-grade audit
Built for the regulated end of the market. Not bolted on.
Statutory clocks per property. Support cases with safeguarding retention. Multi-agent visibility for the RSL operating across a managing-agent network.
GDPR-compliant · 7-year / 25-year retention for safeguarding-flagged records
The pain
Three places the regulator will check first.
Statutory clocks start the moment damp is reported.
Awaab's Law sets 14 days to investigate, 7 days to remedy, 24 hours for emergencies. The operator without an audit trail explaining when the clock started loses the regulator's argument before it begins.
Decent Homes evidence is one inspection away.
The 2024 update tightened the standard for the PRS. For social housing the burden has always been on the provider to prove. Provability lives or dies on documentation per property, per inspection date.
Multi-agent oversight without seven different spreadsheets.
RSLs operate across managing agents. Each agent's tools differ. Group-level visibility into compliance, jobs, and tenancies — without forcing everyone onto the same workflow — is the structural problem.
What PropFlow does for RSLs
Four jobs that ship today.
Per-property compliance dashboard.
Auto-derived statutory clocks across 18 obligation types. Overdue and expiring badges per property. Multi-channel reminders. Built for the operator who can't afford a missed deadline.
Explore FurtherSupport cases for vulnerable tenants.
Shared and professional note streams (so housing officers and external workers see the right context only). Housing-officer digest emails. 7-year and 25-year safeguarding retention.
Explore FurtherCross-organisation visibility.
Group admins see compliance, jobs, and tenancies across every managing-agent org in one view. Curated templates flow down; data flows up. No forced workflow change at the agent level.
Explore FurtherCourt-ready evidence pack.
Every notice, certificate, message, payment, inspection, and support session compiled into a date-ranged PDF. Signed and timestamped. Built throughout, not assembled when needed.
Explore FurtherYour managing-agent network
Send a property for housing-officer approval — one click. They never log in.
Your approval workflow, audit-trail-by-default — without forcing your partners onto a new system.
When a managing agent has a property ready for referral, they click Send for Approval. Your housing officers get a magic-link review page — they approve or decline without creating an account.
Every decision is recorded with the officer's name, organisation, IP address, and timestamp. The audit trail your regulator wants — and your team didn't have to build. Reset back to "not_submitted" if circumstances change.
- One-click submission from your managing-agent partners
- Magic-link review page — officer approves without an account
- Decline-with-comments path for circular feedback
- Decision logged with name, organisation, IP, timestamp
- Reset back to submitted if circumstances change
See how the group view works for a portfolio like yours.
A 30-minute scoping call — or join the next live walkthrough.
Your group structure
Group and branch, modelled as your real-world structure.
One legal entity. N branches. One console. One Stripe customer. One VAT line.
Group Admin sees compliance, tenancies, jobs, and tenants across every managing-agent branch — without forcing every branch onto the same workflow. Curated tenancy templates flow down from head office; data flows up.
Group billing is one Stripe customer, one VAT line, one tenancy cap pooled across the group. A cross-branch Inspector role gets read across the sub-tree with compliance write — perfect for a portfolio-wide stock-condition auditor.
- Single legal entity owns every managing-agent branch
- One Stripe subscription, one VAT line, one tenancy cap pooled
- Cross-branch Inspector role for portfolio-wide audit
- Group-locked tenancy templates — branches use what head office approved
- Archive a branch in place — wind-down without data loss
The group view
Two screens that solve the multi-agent visibility problem.
[ Group dashboard across child orgs — screenshot Wave 1.5 ]
Group dashboard across child orgs
Compliance, jobs, and tenancies summed across every managing-agent org. Drill down per agent without leaving the screen.
[ Per-property hazard tracking — screenshot Wave 1.5 ]
Per-property hazard tracking
Timestamped reports, dispatch into your Power Team, evidence trail attached. The operational backbone of Awaab's Law compliance.
For housing associations and registered providers across England — case studies land in Wave 2+
Enterprise
What you get on the RSL tier.
Quoted per portfolio — Talk to Sales for a 30-minute scoping call.
- Group admin layer + cross-organisation visibility across managing agents
- Tenant collaborator framework + support cases with safeguarding retention
- Letter templates with group-level locking (curated templates flow down to agents)
- 7-year and 25-year retention for safeguarding-flagged records
- Dedicated success manager + 30-minute onboarding per branch
- Works alongside Liquidlogic, Mosaic, and NHS systems — no forced migration
For the operators who run social housing properly.
Talk to Sales for a scoping call — or join the next live walkthrough first.