The Blog
Operations + regulation. Plain English.
Short, practical, defensible writing for English landlords, letting agents, and housing associations. No marketing fluff. New posts weekly.
Regulation updates
Defending the Eligible Service Charge: How Exempt-Housing Managing Agents Survive a Housing-Benefit Audit
How DWP and local-authority housing-benefit clawback actually works. The five patterns auditors flag, what 'intensive housing management' must cover to be eligible, and the defence stack to have in place before the letter arrives.
Regulation updates
The Supported Housing Compliance Self-Audit for Managing Agents
Seven audit areas every supported / exempt housing managing agent should pass. DWP and local-authority benefit clawback, the 14-day audit pack, and the standards that licensing in 2027 will be built on.
Operations
The Self-Managing Landlord Playbook
The operating rhythm that keeps a self-managed portfolio compliant, profitable, and defensible. Weekly, monthly, quarterly, annual — around 30 minutes of admin a week.
Regulation updates
The Renters' Rights Act 2025 Compliance Audit for English Landlords
The 14 obligations under the Act, the evidence each one needs, and the gaps that turn into £5,000 fines. An audit you can run against every property you let.