Regulation updates
The Renters' Rights Act 2025 Compliance Audit for English Landlords
The Renters' Rights Act 2025 is in force across England. The statute is settled; what changes from here is enforcement and case volume. This piece isn't another primer on what the Act says — for the full statutory detail, see the Renters' Rights Act 2025 guide. This is the audit you run on your own portfolio: the 14 obligations, the evidence each one needs, and the gaps that quietly turn into £5,000 penalties.
Penalty cap is £40,000 for serious offences. Entry point is £5,000 for first-time database, redress, or notice breaches. Civil penalties, no court required. Penalties stack across properties. By the end of this piece you'll have an 8-point sign-off you can run against every property you let.
Portfolio audit — what every property needs to demonstrate
The audit starts with a list, not a feeling. Open a spreadsheet — or your management system — and put every let property on a row. Across the top, the 14 obligations below. For each cell: green, amber, or red, with a date and the evidence reference. Treat anything that isn't green-with-evidence as red.
Three patterns surface in almost every portfolio:
- Certificates that have expired or are about to. Gas Safety, EICR, EPC. The renewal reminder lives in someone's email and the cert is now out. Insurance policies typically void on lapsed gas safety; that's a separate financial loss before any penalty.
- Evidence that lives in WhatsApp. Repair requests, breach warnings, payment reminders — all there, none retrievable in a format a court accepts. Operators who can hand the judge a timestamped, sorted bundle on demand win the procedural arguments before they begin.
- Tenancy paperwork that pre-dates the Act. Fixed-term ASTs converted to periodic by force of law, but the underlying document still reads "12-month fixed". That mismatch is what tenant solicitors look for first.
Once the spreadsheet is honest, the rest of the audit is mechanical.
The 14 obligations checklist
Each obligation below applies to every let property in England under the Act. The format is: what the obligation is, what "done" looks like, and the evidence you'd produce if a local authority or tribunal asked.
- Private Rented Sector Database registration. Every let property must be on the database. Evidence: a registration ID per property, stored against the tenancy record. Letting an unregistered property is an offence (£5,000 starting penalty).
- Redress scheme membership. Every landlord must be a member of an approved redress scheme. Evidence: current membership number, renewal date logged. Operating without membership is an offence.
- Periodic tenancy structure. Fixed-term ASTs are abolished. All tenancies are monthly periodic by force of law. Evidence: tenancy documents reflect periodic terms; conversion notices on file for tenancies that pre-date the Act.
- No Section 21 notices. Every possession claim runs through Section 8. Evidence: any notice served after 1 May 2026 is a Section 8 notice on the correct ground, with the prescribed information attached.
- Gas Safety Certificate (current). Annual inspection by a Gas Safe registered engineer. Evidence: cert dated within 12 months, copy served to tenant, dated record of service.
- Electrical Installation Condition Report (current). Five-yearly EICR, copy to tenant within 28 days of inspection. Evidence: cert dated within 5 years, dated record of service to tenant.
- Energy Performance Certificate (current and rated E or above). Evidence: EPC on file, rating logged, served to tenant at the start of tenancy.
- Smoke alarms and carbon-monoxide alarms. Working alarms on every storey of the property with sleeping accommodation, and CO alarms in every room with a fixed combustion appliance. Evidence: inspection log per tenancy start, tested-on-the-day record.
- Deposit protection. Tenant's deposit in an approved scheme within 30 days; prescribed information served. Evidence: scheme certificate, prescribed information served and acknowledged. Tenancies that converted from fixed-term may require re-protection — check the scheme's published guidance.
- Right-to-rent checks. Identity and immigration-status checks for every adult occupant, completed before the tenancy starts. Evidence: dated copies of documents inspected, verification record stored.
- How to Rent guide. Latest version served to every tenant at the start of the tenancy (and on each renewal). Evidence: dated record of service, copy of the version served.
- Awaab's Law response protocol. 14 days to investigate a reported hazard, 7 days to remedy, 24 hours for emergencies. Evidence: an inbound channel that timestamps reports, an action log per report, contractor records, and a dated outcome.
- Pet-request response. 28 days from a written request to respond. Silence is consent. Evidence: inbox or system that surfaces requests promptly, written response within 28 days, reasons recorded if refused.
- Section 13 rent-review mechanics. The only statutory route for rent increases. Two months' notice, minimum 52 weeks between increases. Tribunal can only set rent at or below what you propose. Evidence: notice dated, served, with the form correct on its face.
Section 8 readiness — the part that scales
With Section 21 abolished, every possession claim now runs through Section 8. Schedule 2 of the Housing Act 1988 (as amended by the Act) lists around 22 grounds. Most landlords use three:
- Ground 8 — mandatory rent arrears (two months' arrears at notice and at hearing).
- Ground 12 — breach of tenancy (a discretionary ground).
- Ground 14 — anti-social behaviour (a discretionary ground, no minimum notice in some circumstances).
Three things kill a Section 8 claim more often than the underlying facts:
- Wrong ground. Picked a discretionary ground where a mandatory one was available, or the other way round. The court won't fix it for you.
- Wrong notice period. Each ground has its own. Ground 1 (occupation), ground 2 (sale), and ground 6 (redevelopment) require a minimum of four months. Get this wrong and the notice is invalid.
- Missing prescribed information. The notice has to be in the prescribed form, with the right ground cited verbatim, and the supporting facts spelled out. Defects on the face of the notice get the claim refused without a hearing.
Audit-grade evidence for a Section 8 hearing is a single bundle: notice as served, rent ledger (for ground 8), breach correspondence (for ground 12), incident log and any third-party reports (for ground 14), and a clean timeline that a judge can read in three minutes.
Awaab's Law — the clock problem
The statutory clocks for hazards in the private rented sector: 14 days to investigate, 7 days to remedy after investigation, 24 hours for emergencies. The clock starts the moment the tenant reports the hazard — by any channel. It does not pause for weekends, holidays, or your inspector's annual leave.
What to log against every report: the inbound timestamp, the inspection appointment and outcome, the contractor instruction, the remedial work and completion date, and the tenant's confirmation that the issue is resolved. Operators without this audit trail lose the procedural argument before they get to the substantive one.
The small obligations that bite — pets, deposits, redress
Pets. A tenant's written pet request starts a 28-day clock. No response is consent. Blanket "no pets" clauses are unenforceable; refusals must be reasonable and in writing. The bite isn't the pet — it's the inbox process. If pet requests go to a personal email that you check sporadically, the 28-day clock has run before you realise.
Deposits. Tenancies that pre-dated the Act and have now converted to periodic may require re-service of the prescribed information, depending on scheme guidance. The detail varies by scheme; the cost of getting it wrong does not. Re-check every pre-Act deposit against the scheme's current guidance.
Redress scheme. Membership is mandatory. Tenants can take any landlord breach to the scheme for a free, binding determination. The scheme will ask for the same documentary trail a court would — and rule faster.
What "compliant" looks like under the Act — the 8-point sign-off
If you can tick all eight against every let property, you've cleared the audit.
- Property is registered on the Private Rented Sector Database; registration ID stored.
- Landlord has current redress-scheme membership; certificate on file.
- Every tenancy is periodic; underlying documents reflect periodic terms.
- Gas Safety, EICR, and EPC are current and within their validity windows; tenant service dated and logged.
- Deposit is protected; prescribed information served (re-served on conversion where required).
- Smoke / CO alarms tested at the start of each tenancy; log on file.
- Hazard reports flow into a system that timestamps inbound and tracks the 14 / 7 / 24-hour clocks.
- Pet requests, Section 13 notices, and How to Rent guide service all go through a process that surfaces deadlines before they're missed.
The free Compliance Audit checklist
We've packaged the audit as a one-page PDF you can print and run against every property in your portfolio. Register for the next PropFlow community session — we walk through the audit live and send the PDF to every attendee.
For the statutory detail behind each obligation, see the Renters' Rights Act 2025 guide. For Section 8 specifically — grounds, notice periods, common procedural defects — see the upcoming Section 8 guide.
How PropFlow handles this
Every obligation above maps to a feature in PropFlow: PRS Database registration tracking, redress-scheme membership records, tenancy-document conversion checks, Section 8 notice generation against the correct ground, certificate-expiry surveillance, deposit protection logging, the Awaab's Law inbound-and-clock workflow, the 28-day pet-request inbox, and audit-grade evidence packs ready for any tribunal or scheme.