Pricing
Pricing that grows with you.
Free for up to 3 tenancies — same compliance engine, same evidence pack. Paid tiers add multi-user, marketplace, audit trail, and group-level features.
Starter
Self-managing landlord with 1–3 properties
Free
Up to 3 tenancies
1 user
- Compliance tracking + reminders
- AI maintenance triage
- Job management
- Document vault
- Court-ready evidence pack
Landlord
Growing landlord, 4–10 tenancies
£15.20 / month
Billed annually (£182/yr)
Up to 10 tenancies
3 users
- Everything in Starter
- Tradesperson marketplace
- Tenant comms (WhatsApp / SMS)
- Bulk operations
Professional
PopularLetting agency, 11–50 tenancies
£39.20 / month
Billed annually (£470/yr)
Up to 50 tenancies
10 users
- Everything in Landlord
- Audit trail
- Court evidence export
- Power Team dispatch
Business
Larger agency, 51–200 tenancies
£79.20 / month
Billed annually (£950/yr)
Up to 200 tenancies
25 users
- Everything in Professional
- Multi-org management
- Organisation transfers
- Letter templates with approval
Enterprise
Housing associations · 200+ tenancies
Custom
Unlimited tenancies
Unlimited users
- Everything in Business
- Group admin layer + cross-org visibility
- Support cases for vulnerable tenants
- Dedicated success manager
- Works alongside Liquidlogic / Mosaic / NHS systems
Prices shown in GBP. UK-hosted. Cancel anytime. See FAQ below for VAT, refunds, and upgrade rules.
FAQ
Questions we get most.
- Will my plan grow with my portfolio?
- Yes — you can upgrade from any tier to the next in 30 seconds. The change applies immediately and we prorate the difference on your next bill. Downgrades take effect at the end of your current billing period so you don't lose features mid-month.
- Are these prices including VAT?
- Prices shown are flat. PropFlow is a UK-registered company; once we cross the VAT threshold (or register voluntarily) we apply VAT to UK invoices at the prevailing rate. Until then no VAT is charged. We do not add hidden fees.
- What counts as a tenancy?
- An active tenancy = a current rental agreement with at least one named tenant. Inactive (expired) tenancies don't count against your cap. The system warns you before you exceed your cap so you can upgrade before any service interruption.
- Is there a contract?
- No contract. Monthly billing renews monthly; annual billing renews annually. Cancel any time from your billing settings and we stop charging at the end of the current period.
- How does the free Starter plan work?
- Free for up to 3 tenancies with the same compliance tracking, evidence pack, and AI triage as paid tiers. No card required to sign up. We ask for a card if you upgrade — never before.
- Can I switch from monthly to annual (or back)?
- Yes. Switching to annual is immediate — we charge the year up front and apply your remaining monthly balance as credit. Switching from annual to monthly takes effect at the end of your annual period.
- Do you offer refunds?
- Within the first 14 days of paying for a tier, yes — full refund, no questions. After that, we refund pro-rata if you cancel mid-period for the unused portion. Refunds go back to the original payment method within 5 working days.
- Is my data UK-hosted?
- Yes. All customer data lives in our UK / EEA region on Supabase. Encrypted in transit (TLS) and at rest (AES-256 managed). See our security posture page for the full detail.
Start Free. Upgrade only when the portfolio grows.
No card required for the Starter tier. Switch tiers any time. Cancel any time.