Built for private and social housing · One audit trail, every regulator
One paperwork mistake could cost you up to £40,000.
From 1 May 2026, every English tenancy follows new rules — fourteen of them. New notice periods. New rent-review process. New grounds for possession. Get the process wrong, or appear to evict outside it, and the civil penalty runs up to £40,000 per breach — with no-win-no-fee solicitors already advertising for the first test cases. Spend 45 minutes with us before you spend a Saturday with one.
If this rings true
You're not alone.
A walk through four moments most English landlords already recognise — and the one waiting for them from 1 May 2026.
3 months of arrears. No Section 21.
Your tenant stopped paying in February. You'd usually serve a Section 21 — except Section 21 is gone. Now you need every email, every reminder, every breach warning in a single bundle a judge will accept. Where is all of it right now?
It's 11pm. The cert expired last week.
The gas safety check was due Tuesday. The engineer's renewal reminder is buried somewhere in March emails. The cert is now out — your landlord insurance is technically void, and you're one tenant complaint away from a £5,000 penalty.
A tenant just asked about a cat.
You meant to reply. You forgot. Twenty-eight days later, under the new Act, you've legally consented to the cat — and to any other reasonable pet request you don't respond to in time. The Act doesn't punish you for saying no; it punishes you for going silent.
Why this exists
We built PropFlow because no other UK product handles every kind of tenancy — and the compliance behind it — in one place.
Three things kept happening — to us, to the landlords we knew, and to the operators we worked with. Tenant communication scattered across SMS, WhatsApp, email and paper — with no audit trail when a case landed in court. Mixed portfolios with some PRS, some supported housing — and no single piece of software that handled both. And every existing product served one of those worlds, never both.
So we built the one that does — against our own Birmingham portfolio first, before we'd let anyone else near it.
— Saeed and the PropFlow team · LinkedIn
What we actually do for you
Two stories, one platform.
Whether it's the flat you let to fund retirement, or the agency that runs hundreds of them — same software, same protection.
For landlords
Protect your asset
You didn't buy a buy-to-let to lose it because you couldn't prove your case.
From 1 May 2026, Section 21 is gone. Every possession case after that is a Section 8 — and Section 8 cases live or die on the evidence trail: rent ledgers, breach warnings, message history, certificate records. The landlords who win in court will be the ones who can hand the judge an audit bundle, sorted and timestamped, on demand. The landlords who lose will be the ones whose evidence lives in WhatsApp and Notes.
And it's not just about winning the case. If your tenant's solicitor argues you tried to evict outside the lawful route — pressure, harassment, a changed lock, an off-the-cuff text — the local authority can issue an illegal-eviction civil penalty of up to £40,000 on top of any court loss. No-win-no-fee tenant firms are already advertising for the first test cases. The paper trail is what proves you did it properly, not just that you wanted to.
PropFlow keeps the trail for you — automatically, from the day you sign the tenancy. So when the case comes, you're already ready.
- Every rent payment, every arrear, every reminder — logged with timestamps
- Every tenant message — threaded into one searchable timeline
- Every notice and step of the eviction process recorded as it happens
- Court-ready evidence pack: one click, sorted PDF, dated and signed
60-day free trial — full compliance, full audit trail. Card on file, £0 charged for 60 days. Our launch offer; returns to 30 days on 15 September 2026.
For agents, providers, and operators
Protect your business
You didn't build the scheme to lose three years of housing benefit over missing notes.
When the DWP or council audits your enhanced HB claim, they don't ask for your plan. They ask for the support notes — written contemporaneously, attributed to a named worker, time-stamped, version-tracked.
If the notes don't stack up, they don't reduce your future payments. They claw back what they've already paid — months, sometimes years of housing benefit. A single clawback decision has folded mid-size providers in 90 days.
PropFlow makes every support note inspector-ready the moment it's written — by the worker who wrote it, from the device they wrote it on, with the version history intact. When the auditor calls, you give them a read-only login. They see the trail. You keep the funding.
- Every support note time-stamped, named-worker-attributed, version-tracked
- Every contact, visit, and wellbeing check logged automatically
- Inspector role — read-only auditor login assignable to a named LA or DWP officer
- 25-year retention horizon for safeguarding (per ICO supported-housing guidance)
Landlord? See your workflow → · Letting agent? See yours → · Registered provider? See yours →
And if you've got both
The only product that doesn't pretend the other half of your work doesn't exist.
Mixed portfolios are the worst-off in the current tooling market. Your PRS units need RRA evidence in case Section 8 lands. Your supported-housing units need clawback-defence evidence in case the council audits. Two regulators, two evidence regimes, two systems — most operators are running tooling for one and spreadsheets for the other.
PropFlow is the first UK platform that handles both, in one place. One audit trail. One inspector login. One product that doesn't pretend the other half of your work doesn't exist.