Magic-link · Multi-language · Mobile-grade
A tenant portal your tenants will actually use.
Magic-link sign in (no app to install). Multi-language messaging. Document download. GDPR-grade data export. Built for the tenants who don't read English landlord newsletters.
The pain
What this feature fixes.
Tenants don't install another app.
App-store-based tenant portals see 8% adoption. Magic links in email or WhatsApp see 70%+. The portal nobody uses doesn't reduce your inbox.
English-only portals exclude the half of London that isn't.
If you let to international students, professionals from the EU, or new arrivals, an English-only portal is a barrier. Your support inbox absorbs the cost.
GDPR Subject Access Requests are a fortnight of work.
When a tenant asks for their data, you have 30 days. Without a portal that knows what's theirs, you're scrubbing spreadsheets manually.
How it works
What you get when you turn this on.
- Magic-link sign in via email or WhatsApp — no app, no password
- Maintenance requests + live status updates from the tenant's phone
- Document download — deposit certificate, tenancy agreement, How to Rent, prescribed info
- Multi-language UI with AI-translated messaging for non-English speakers
- GDPR data export in one click — the tenant gets their data, you get an audit log
- Pay rent + view balance (where Stripe Connect is enabled per tenancy)
[ Tenant Portal — screenshot Wave 1.5 ]
With and without
The operating-day difference.
Without PropFlow
- App-store portal with 8% adoption — nobody uses it
- English-only — tenants email you in their own language
- SAR request → 14 days of spreadsheet archaeology
- Tenant has to find the deposit certificate every six months
With PropFlow
- Magic-link portal — 70%+ adoption on the first invite
- Tenant chats in Polish; your PM reads it in English
- SAR request → tenant clicks Export → done
- All documents in one tab; downloadable any time
Available on
Which plans include this.
Starter
Included
Landlord
Included
Professional
Included
Business
Included
Enterprise
Included
A tenant portal your tenants don't have to be sold on.
Included on every tier. Tenants get a link by email; that's it.