Create your PropFlow account

Two paths in

Managing agents reach PropFlow one of two ways:

1. Self-register — you sign up at /signup, pick a plan, become the org-admin of your own firm. The most common path.
2. Invited by an RSL — a Registered Provider already on PropFlow invites your firm to collaborate on supported tenants. You receive a magic-link email instead of signing up. You become a child organisation under their group.

This article covers the self-registration path. If you've been invited by an RSL, jump straight to Complete onboarding.

What you'll need

• An email address you control (no disposable / throwaway addresses)
• A payment card (Stripe Checkout) — paid plans only; Starter is free forever
• Optional: a promo code, your VAT number if VAT-registered

Step 1: Pick a plan

From the marketing site, click Start Free. Either come via /pricing (where you pick a plan first) or land directly on signup and confirm later.

Recommendation for managing-agent firms:

• Professional (£49/mo) — sole-trader managing agent, ≤75 tenancies, no welfare workspace needed.
• Business (£99/mo) — small firm, ≤250 tenancies, 15-user limit.
• Enterprise (£199/mo) — larger firm, ≤750 tenancies, unlimited users, plus the welfare workspace for supported tenants (D054).

You can change plan later from Settings → Billing — no need to over-commit on day one.

Step 2: Enter your details

1. Full name — your name, not your firm's name (PropFlow uses this for the org-admin record).
2. Email — required. Verification email goes here.
3. Optional: open "Have a promo code?" and enter the code.
4. Optional: enter your VAT number if VAT-registered.
5. Complete the CAPTCHA (Cloudflare Turnstile — usually clears automatically).
6. Click Continue.

Step 3: Stripe Checkout (paid plans only)

For paid plans, you're redirected to Stripe Checkout to enter card details. PropFlow never sees your card number. You won't be charged during the 14-day trial — Stripe holds the card and starts billing on day 15 unless you cancel.

Step 4: Verify your email

Check your inbox for the PropFlow magic-link. Click it to confirm your address. Single-use, expires after a short window — request a fresh one from /login if it's stale.

Step 5: Finish in onboarding

The magic link drops you in onboarding (walked through in the next article). Set a password, confirm your plan, review your profile, and you're in.

What gets created behind the scenes

• A Supabase auth user (unverified) with a temporary password
• An organisation row for your firm
• A landlord record for you with role org_admin and onboarding_complete = false
• A Stripe customer with your subscription details
• The magic-link email via Supabase invite flow

Common errors

• "This email is already registered." — your address exists on PropFlow already (as a landlord, tenant, or tradesperson). Try the login page and the password-reset flow.
• "Too many sign-up attempts from this network." — rate limit of 3/hour per IP. Wait or use a different network.
• "CAPTCHA verification required." — Turnstile didn't finish. Wait a second and try again.

Next steps

• Complete onboarding — set your password and confirm your profile.
• Understand your dashboard — orient before you start inviting landlords.
• Invite landlords whose properties you manage — your first real action.