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PropFlow AI
Managing agent (housing & support)

Complete onboarding

Updated 2026-05-15

How you get here

You arrive at /onboarding after clicking the magic-link in your verification email. If you're already logged in but haven't finished onboarding, any visit to /dashboard redirects you back to /onboarding.

Step 1: Profile + password

  1. Full name — pre-filled from signup; editable.
  2. Email — read-only.
  3. Role — read-only. Self-registered firms get Organisation Admin; invited users see their assigned role.
  4. Password — required, minimum 8 characters.
  5. Confirm password — must match.
  6. Click Continue.

Step 2: Plan confirmation (self-registered only)

Read-only summary: plan name, price, trial end date. For paid plans, card isn't charged until the trial-end date shown here. Click Continue to confirm.

Invited org-admins skip this step (plan is your inviting RSL's plan).

Step 3: Review and complete

Summary: full name, email, role. Click ← Back to fix anything, otherwise Complete setup.

What happens on submit

  • Your password is set
  • Your landlord record is marked onboarding_complete = true
  • Your preferred_channel defaults to Email (change later in Settings)
  • You're redirected to /dashboard

Next steps

FAQ

I was invited by an RSL — will onboarding look different?
Yes. Invited org-admins skip the plan-confirmation step (your plan is the inviting RSL's plan). Otherwise the same: password + profile review.
Can my whole team complete onboarding together?
No — onboarding is per-user. Each person you invite (property managers and landlords) completes their own onboarding the first time they click their magic-link. They land in the same wizard but with the role already set.
What's preferred channel for a managing-agent firm?
Email is usually fine for the org-admin. Property managers often prefer WhatsApp because they're field-based. You can override per-user later in Settings.

Ready to do this now?

Opens the relevant page in your PropFlow account.

Open onboarding

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