Self-managing landlord help.

Create your PropFlow account

Magic-link signup and email verification.

Complete onboarding

Set up your organisation and basic profile.

Understand your dashboard

What lives where, and how to find anything fast.

Add your first property

Walk through the 4-step add-property wizard end to end.

Property usage types explained

Private vs Social, plus when to pick HMO — Shared House. Affects compliance.

Bulk-import properties (CSV)

Add several properties at once with the CSV importer.

The compliance dashboard explained

What red, amber, and green mean. How deadlines work.

Upload your first compliance certificate

Gas Safety as the example — the same pattern works for EICR, EPC, etc.

Replace an expiring certificate

Renewals work differently from first uploads — here's how.

Invite a tenant

Magic-link invite flow with email and (optional) WhatsApp.

Set up a tenancy (including joint)

Start date, rent, deposit, joint tenancy mechanics.

Export message history for court

Generate a court-grade evidence pack for any tenancy.

How tenants report maintenance issues

What the tenant sees — so you can support them.

Triage and approve a maintenance job

AI triage, Power Team dispatch, quotes, and approval.

Your trial, plans, and billing

Trial limits, upgrades, vouchers, invoices, and how to cancel.